Customer Support

Contact Us

By Email chat (now offline)

By Phone

Mon - Fri
9am - 5pm AEST

For web order enquiries:
1800 469 382

We endeavor to respond within 24 hours.
(excluding weekends & public holidays)


Return your order

We’ll gladly take your crocs item back in its original, unworn condition and within 45 days of shipment arrival. For more details, read our return policy.

Online return instructions

  1. Registered Users: Log in and click on your order's 'details, tracking & returns'.
  2. Guests: Fill in the return form below:
where is my order number?

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