Customer Support

Contact Us

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By Email
We respond within 24 hours.
(excluding holidays)

By Phone
Mon - Fri
9am - 5pm AEST
1800 469 382

Return your order

We’ll gladly take your crocs item back in its original, unworn condition and within 45 days of shipment arrival. For more details, read our return policy.

Online return instructions

  1. Registered Users: Log in and click on your order's 'details, tracking & returns'.
  2. Guests: Fill in the return form below:
where is my order number?


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