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Contact Us

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By Phone

Mon - Fri
9am - 5pm AEST

For web order enquiries:
1800 469 382

We endeavor to respond within 24 hours.
(excluding weekends & public holidays)

Shipping Methods & Cost

Cart Total Courier Delivery Charges Delivery Time
A$50 & Above
2-4 Business Days
Below A$50  For shoes A$10 per order 2-4 Business Days
For jibbitz A$3 per order 2-4 Business Days

Please allow up to 48 hrs for processing of your order prior to shipping.

Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays within Australia.

*Overnight and international shipment(Including New Zealand) are currently not available.

Delivery address:

To ensure prompt delivery of your online order, please provide us with a suitable residential or business address.

PO Box is not applicable (exceptions for rural areas).

If your order has not been received after 7 working days, please refer to your nearest local post office.

If you have any other question, please feel free to email customer service:

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Free shipping
on $50+ orders
Money-back guarantee
45 days easy returns
Payment options
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